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Frequently Asked Questions

Maybe you have a few questions. That’s okay; most people do. Here is a quick collection of some of the questions people ask us, along with our answers. If you still have a question, don’t hesitate to contact us anytime. We would be happy to answer it for you.

Q:  Will you be listing my house on the MLS or actually buying it?
A: Great question. Listing properties isn’t our main business. We’re professional home buyers, and most of the time we purchase houses directly with cash. That means no banks, no financing delays, and no stress about whether we can close. In certain cases, if we believe it’s the best way to serve you, we may list a property—but that’s only a small part of what we do, maybe a couple a month. We’re very competitive with our rates, and we’ll always look at your situation first. Sometimes it makes sense to sell off-market directly to an investor to save on inspections, speed up the process, and make things easier for everyone. Other times, depending on the property and area, a listing might be the right move. It’s always case-by-case, but our priority is giving you the best solution that fits your needs. We buy houses Houston that meet our purchasing criteria, and we don’t use bank financing so you don’t have to worry about our ability to close on a deal. After purchasing, we may repair the house and resell it to another homeowner or keep it as a rental ourselves.

Q:  How are you different from a real estate agent?
A: Real estate agents typically list properties and hope the right buyer comes along. Between inspections, appraisals, and back-and-forth negotiations, the process can take months—4 to 6 months in many markets. What most homeowners don’t realize is that once a seller’s disclosure and inspection are on file, they become part of the permanent record. That means if your home doesn’t pass inspection perfectly, the next buyer already sees those issues, and you’re forced to fix them or lower your price. It’s a gamble, especially if you’re working with a deadline.

That’s where we’re different. We’re not agents—we’re professional home buyers. When we buy a house, it’s all cash, as-is, with no inspections and no contingencies. That means the sale is faster, easier, and more certain. If your property is a good fit, we can often make a decision within days, sometimes even the same day. In rare cases, we may list a property if we believe it’s truly in your best interest, but 99% of the time we purchase directly. Our goal is always to give you the quickest, simplest solution that saves you stress and puts cash in your pocket.

Looking for this to be broken down further? Here’s a comparison chart to give an overview:

 Selling w/ A Houston AgentSOLD To The Property Plug™
Commissions / Fees:Up to 6%, paid by you, the sellerNone
Who Pays Closing Costs?2% on average is paid by you, the sellerWe pay all costs.
Inspection & Financing Contingency*:Yes, sales can fall through.None needed
Appraisal Needed:Yes, the sale is often subject to appraisal.No, we make cash offers.
Average Days Until Sold:+/- 91 DaysWe provide immediate cash offers.
Number of Showings:It Depends1 (Just Us)
Closing Date:30-60+/- days after accepting the buyer’s offerThe date of YOUR CHOICE.
Who Pays For Repairs?Negotiated during the inspection periodWe pay for all repairs.
*An inspection contingency lets the buyer have time to do an inspection and back out of the sale or negotiate a new price if there are repairs that need to be done. If you can’t come to an agreement with the buyer, the buyer has the right to back out of the sale. Similarly, a financing contingency gives the buyer the wiggle room to back out of the purchase if they can’t obtain a loan or if the home doesn’t appraise for the value that the bank needs to close the loan.

Q:  Do you pay fair prices for properties?
A:  Many of the houses we purchase are below market value. We do this so we can resell it at a profit to another homeowner. We are looking to get a fair discount on a property. In our experience, many sellers aren’t necessarily expecting a large “windfall” on the property. Instead, they appreciate that we can offer cash, we close very quickly (no waiting for financing), and no time, effort, or expense is required on your part to fix up the property or pay agent fees. If that’s what you’re looking for and you see the value in getting your house sold fast, let’s see if we can come to a win-win price for both parties. Our no-obligation pricing commitment means that you don’t have to move forward with the offer we give… but it’s good to know what we’re offering!

DOWNLOAD JP’s free guide that walks you through the Pros and Cons (plus the cost and timeline) of selling your house to a real estate investor versus the pros, cons, and costs of the other two alternatives – listing with an agent or selling it yourself.

Head on over here to download your free guide →

Q:  How do you determine the price to offer on my house?
A:  Great question, and we’re an open book. Our process is very straightforward. We look at the location of the property, what repairs are needed, the current condition of the property, and the value of comparable houses sold in the area recently. Taking the many pieces of information into consideration, we come up with a fair price that works for us and works for you, too.

Q:  Are there any fees or commissions to work with you?
A: Here’s what makes The Property Plug™ different: our offer never changes. Unlike 99% of the people calling you, we’re the actual end buyer—our name is on the contract, and our cash is at the closing table. That means no commissions or hidden fees taking 6% out of your pocket like with an agent. In nearly all cases, we pay all of the closing costs. Once we make you a fair cash offer, that’s exactly what you’ll get—no games, no surprises. You walk away hassle-free, with cash in hand, and we take on all the repairs and responsibility from there..

Q:  Is there any obligation when I submit my information see the offer?
A: There is absolutely zero obligation for you. Once you tell us a bit about your property, we’ll take a look at things, maybe set up a call with you to find out a bit more, and make you an all-cash offer that’s fair for you and fair for us. From there, it’s 100% your decision on whether or not you’d like to sell your house to us. We’ll let you decide what’s right for you.

Q:  I’ve heard horror stories ands I’ve been lied to before. How do I know I’ll actually get paid?
A: For starters, we close through a reputable, licensed title company with offices in Houston and Austin. You’ll be in contact with them every step of the way. Before closing, the title company will confirm how you’d like to receive your money—either by cashier’s check at closing or by secure wire transfer to the account of your choice. If you’d prefer to meet in person, you can do so at one of their local offices.

Every title company we work with is licensed through the Texas Department of Insurance (TDI) and backed by a reputable underwriter, so everything is verifiable and above board. We encourage every seller—whether you work with us or not—to be diligent and ask questions. And if you ever feel like another company has misled you, we’d be happy to help point you in the right direction.

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Learn The Pros and Cons Of Selling Your House To A Local Professional Home Buyer – Your FREE Guide: 

sell your TX property quickly with our home buyer program

Download our FREE Guide here and contact us anytime with questions or if you would like a no-hassle Situation Evaluation. Learn more about how we help Houston homeowners sell their unwanted properties for cash.

Get your FREE Guide and then give us a call at 832-925-4300. We would love to discuss what your home is worth and what we can offer to buy it with our Cash Offer Program.